ACCOMPANIMENT
Navigate Important Situations With Someone by Your Side
Some situations in Korea are much easier when you have someone there with you.
Whether you're visiting a hospital, handling an administrative process, dealing with a housing matter, or navigating another unfamiliar situation, Univera Accompaniment provides in-person support throughout the process.
Tell us where you need to go, what you're trying to accomplish, and what kind of help you expect to need. We'll review your request, confirm availability, and help you prepare for the visit.
How Accompaniment Works
1. Tell Us What You Need Help With
Submit your request with the location, preferred date and time, and a description of what you're trying to accomplish.
Include any relevant appointment information, documents, or circumstances that could help us understand the situation.
2. We Review Your Request
We'll review the details, determine whether the request falls within the scope of Accompaniment, and check provider availability.
If we need additional information before confirming the appointment, we'll contact you.
3. Schedule Your Accompaniment
Once your request is eligible and availability is confirmed, you'll be able to finalize your appointment and complete any required payment.
Your appointment is confirmed once the required booking process has been completed.
4. We Meet You There
Your Univera provider will meet you at the agreed location and help you navigate the situation in person.
Depending on your request, this may include navigating the location or process, communicating with staff, keeping track of important information, and helping you understand what happens next.
What Can Accompaniment Help With?
Hospital & Clinic Visits
Get in-person support navigating healthcare appointments in Korea.
This may include help with registration, navigating the facility, practical communication support, understanding administrative instructions, and keeping track of next steps.
Univera does not provide medical advice, diagnosis, or treatment.
Administrative Visits
Get support navigating government offices, banks, and other administrative processes.
We can help you understand where to go, communicate during the visit, navigate the process, and keep track of instructions or next steps.
Housing
Get support during housing-related appointments or situations where navigating the process or communicating in Korean may be difficult.
This may include attending meetings, housing-related visits, or other eligible interactions alongside you.
Univera does not provide legal advice or act as a real estate agent.
Other Situations
Not every situation fits neatly into one category.
If you have an important appointment, visit, or task in Korea and think having someone there would make it easier to navigate, submit a request and tell us what's going on.
We'll determine whether Accompaniment is appropriate for the situation.
What Does Your Provider Do?
Your Univera provider is there to help you navigate the situation — not make decisions for you.
Depending on your request, your provider may:
Help you navigate the location or process
Assist with practical Korean-English communication
Help communicate questions you want to ask
Help you understand instructions provided during the visit
Keep track of important information and next steps
Help reduce the uncertainty of navigating an unfamiliar system alone
You remain responsible for decisions concerning your medical care, legal matters, finances, contracts, immigration status, housing, and other personal affairs.
Pricing
Our Accompaniment Pricing begins at ₩75,000.
The first hour of service is included. Any additional time will be billed in 30-minute increments at ₩12,500 per increment, with partial increments rounded up.
Any required deposit, additional time charges, or other applicable costs will also be shown or communicated before they are charged.
No additional service charges will be added without informing you first.
Cancellation & Rescheduling
Plans change. If you need to cancel or reschedule your Accompaniment appointment, please let us know as early as possible.
You must provide at least 24 hours' notice before the scheduled start time to be eligible for a full refund or rescheduling without a cancellation charge.
Cancellations or rescheduling requests made less than 24 hours before the scheduled start time may not be eligible for a refund, except where required by applicable law or where Univera is responsible for the cancellation.
Full conditions are available in Univera's Terms of Service.
Important to Know
Univera provides practical navigation, communication, and in-person support. We are not a medical provider, law firm, government agency, immigration authority, or emergency service.
Accompaniment does not guarantee the outcome of an appointment, application, consultation, negotiation, or other third-party decision.
Some organizations may restrict what a Univera provider can do or may require you to communicate, consent, sign documents, provide identification, or make decisions personally.
Ready to Schedule?
Tell us where you're going, what you're trying to accomplish, and when you need support.